All of our items are guaranteed 100% authentic and each item ordered comes with a certificate of authenticity.

Please refer to our Condition Guide for more information.

If you aren't completely in love with your purchase, please contact us at info@cocolouie.com within 5 days of the date of delivery. In the email, include your order # and describe the reason for the return. An exchange or store credit will be granted on a case-by-case basis. 

Returned items must be in the condition in which they were received. Damaged items, items we did not send you, or items outside of the return window are not eligible for return.

By making a purchase from our online store, you acknowledge that you have read, agree to, and will abide by our return policy.